Event Policies
You can find the most up to date Play! Pokémon COVID-19 Protocols at HERE and
https://www.pokemon.com/us/play-pokemon/about/tournaments-rules-and-resources
Ethics & Conduct
All of the following constitute grounds for expulsion from the event without refund:
No Harassment Policy
Day 2 Events LLC is dedicated to providing a harassment-free event experience for everyone, regardless of gender, sexual orientation, disability, physical appearance, body size, race, religion, or affiliation. We do not tolerate harassment of event participants in any form. Event participants violating these rules may be sanctioned or expelled without refund at the discretion of Event management. If you need to report an issue you may do so by alerting any member of staff.
Advertising
There is no posting flyers, posters, or "show billing" of any kind in or around any of the event grounds, including the hotels. If caught, you may be asked to leave the event and have your entry fees revoked without refund.
Security
Security is provided by a professional security firm and may include off-duty law enforcement personnel, security guards and Day 2 Events LLC staff. All security personnel serve to ensure the safety and well-being of everyone. Failure to comply with the directives issued by uniformed security and staff may result in immediate expulsion without refund.
Costumes & Weapons
Weapons and items that appear to be weapons are not allowed at Day 2 Events LLC. Self-defense, recreational and utility items such as knives, tasers, pepper spray, BB guns, cap guns, air-soft weapons, paintball guns, water guns, martial arts weaponry, including wooden practice weapons, etc., are not welcome, even if it is lawful to own and carry them in other public places.
Questionable items can be brought to any staff member to be checked for compliance with this policy.
20th & 21st century uniforms may not be worn as costumes. These include any uniform that can be construed as a military uniform from any country, or a uniform worn in an official capacity, such as security guard, police officer, deputy, fire marshal, paramedic, etc. Active-duty military personnel are permitted to wear their government-issued uniforms.
Day 2 Events LLC Staff or security personnel may inspect any item or costume at any time during the event. Failure to comply with these policies and/or the instructions of Day 2 Events LLC Staff or security personnel may result in immediate removal from the event without refund.
If you have any questions about these policies, please contact Day 2 Events LLC before the event or via email at [email protected].
Event Spaces
Day 2 Events LLC reserves the right to clear each room after an event. If unattended items are found, items may be moved and placed in Lost & Found.
Lost & Found
The Day 2 Events LLC Prize Wall will serve as the center for lost and found items during the event. Unclaimed property will be turned over to the event center security office at the close of the event. You can help protect your belongings by including identification tags with mobile phone numbers in wallets, purses, backpacks and other loose items. Labeling belongings helps us attempt to return recovered items to their rightful owners.
Registration Information
Registration
Registration is when attendees can purchase entry for an event hosted by Day 2 Events LLC through our online registration system. Please take note of specific dates including registration deadlines, entry prices and other information that can be found on the individual location Event pages.
Payment
We accept Visa, MasterCard, Discover, and American Express as payment for online registration. Checks and money orders are not accepted at any time. Local admissions tax may be charged on all online and onsite purchases, in compliance with local laws.
Lost & Misplaced Wristbands/Badges
Day 2 Events LLC cannot replace lost, stolen or forgotten badges and/or event tickets. Please be responsible with your event materials. Lost, stolen or forgotten items must be repurchased at full cost. It is recommended you check with the Day 2 Events LLC Event Management to see if your materials have been turned in to Lost & Found before buying new materials. Day 2 Events LLC assumes no responsibility for lost, stolen or forgotten materials.
Refunds/Corrections
This event will allow for refunds requested PRIOR to the close of registration for the event.
Absolutely no requests for refunds will be honored if requested after the cancellation deadlines. NO EXCEPTIONS.
For Refund request, please email Day 2 Events and include the following information:
Request for Tournament Item pick up for those who miss the refund deadline will be made available. Please visit HERE for more info.
Players who submit a dispute with their financial institution due to missing the refund deadline may be unable to participate in future Day 2 Event tournaments.
Side Event Cancellations
If a side event has been cancelled, please see the event manager for further instructions. No event ticket refunds will be given for cancelled events without a stamp or signature from the event manager. Whereas cancelled side event tickets with proper event manager signature qualify for refund, side event tickets received as a part of a main event registration package will NOT be refunded or credited due to event cancellations.
On-site Event Information
Event Hours
The Exhibit Hall hours will be listed on the individual location event pages.
Customer Service
Questions regarding the event or any of the Event policies can be directed to Customer Service located at the Prize Wall booth.
Contact Information
If you have any inquiries regarding our Policies or Event Information contact us at [email protected]
Customer Service hours are Monday – Friday, 9:30 am – 5:00 pm (Central). Please allow up to 2 business days for a return email.
During the event, all inquiries can be made at the Customer Service station located at the Prize Wall booth.
https://www.pokemon.com/us/play-pokemon/about/tournaments-rules-and-resources
Ethics & Conduct
All of the following constitute grounds for expulsion from the event without refund:
- Violating any federal, state, or local laws, facility rules or event policies.
- Failure to comply with the instructions of Day 2 Events LLC Event Staff or security personnel.
- Using anything in a threatening or destructive manner against person or property.
- Endangering the safety of oneself or others.
- Threatening, stealing, cheating or harassing others.
- Failure to conduct oneself in a mature manner.
- Failure to abide by Covid-19 protocols.
No Harassment Policy
Day 2 Events LLC is dedicated to providing a harassment-free event experience for everyone, regardless of gender, sexual orientation, disability, physical appearance, body size, race, religion, or affiliation. We do not tolerate harassment of event participants in any form. Event participants violating these rules may be sanctioned or expelled without refund at the discretion of Event management. If you need to report an issue you may do so by alerting any member of staff.
Advertising
There is no posting flyers, posters, or "show billing" of any kind in or around any of the event grounds, including the hotels. If caught, you may be asked to leave the event and have your entry fees revoked without refund.
Security
Security is provided by a professional security firm and may include off-duty law enforcement personnel, security guards and Day 2 Events LLC staff. All security personnel serve to ensure the safety and well-being of everyone. Failure to comply with the directives issued by uniformed security and staff may result in immediate expulsion without refund.
Costumes & Weapons
Weapons and items that appear to be weapons are not allowed at Day 2 Events LLC. Self-defense, recreational and utility items such as knives, tasers, pepper spray, BB guns, cap guns, air-soft weapons, paintball guns, water guns, martial arts weaponry, including wooden practice weapons, etc., are not welcome, even if it is lawful to own and carry them in other public places.
Questionable items can be brought to any staff member to be checked for compliance with this policy.
20th & 21st century uniforms may not be worn as costumes. These include any uniform that can be construed as a military uniform from any country, or a uniform worn in an official capacity, such as security guard, police officer, deputy, fire marshal, paramedic, etc. Active-duty military personnel are permitted to wear their government-issued uniforms.
Day 2 Events LLC Staff or security personnel may inspect any item or costume at any time during the event. Failure to comply with these policies and/or the instructions of Day 2 Events LLC Staff or security personnel may result in immediate removal from the event without refund.
If you have any questions about these policies, please contact Day 2 Events LLC before the event or via email at [email protected].
Event Spaces
Day 2 Events LLC reserves the right to clear each room after an event. If unattended items are found, items may be moved and placed in Lost & Found.
Lost & Found
The Day 2 Events LLC Prize Wall will serve as the center for lost and found items during the event. Unclaimed property will be turned over to the event center security office at the close of the event. You can help protect your belongings by including identification tags with mobile phone numbers in wallets, purses, backpacks and other loose items. Labeling belongings helps us attempt to return recovered items to their rightful owners.
Registration Information
Registration
Registration is when attendees can purchase entry for an event hosted by Day 2 Events LLC through our online registration system. Please take note of specific dates including registration deadlines, entry prices and other information that can be found on the individual location Event pages.
Payment
We accept Visa, MasterCard, Discover, and American Express as payment for online registration. Checks and money orders are not accepted at any time. Local admissions tax may be charged on all online and onsite purchases, in compliance with local laws.
Lost & Misplaced Wristbands/Badges
Day 2 Events LLC cannot replace lost, stolen or forgotten badges and/or event tickets. Please be responsible with your event materials. Lost, stolen or forgotten items must be repurchased at full cost. It is recommended you check with the Day 2 Events LLC Event Management to see if your materials have been turned in to Lost & Found before buying new materials. Day 2 Events LLC assumes no responsibility for lost, stolen or forgotten materials.
Refunds/Corrections
This event will allow for refunds requested PRIOR to the close of registration for the event.
Absolutely no requests for refunds will be honored if requested after the cancellation deadlines. NO EXCEPTIONS.
- Request for Tournament Item pick up for those who miss the refund deadline will be made available. Please visit HERE for more info.
- All tournament registrations and VIP packages* will be less a 30% processing fee.
- Refunds will not be honored after the deadline, no exceptions. (Player's will be able to request another to pick up their tournament items after the deadline has passed.)
- Registrations are non-transferable between players and/or tournaments.
- Spectator Passes are non-refundable.
For Refund request, please email Day 2 Events and include the following information:
- Name
- Player ID Number
- Birthdate
- Game (TCG, VGC, GO)
Request for Tournament Item pick up for those who miss the refund deadline will be made available. Please visit HERE for more info.
Players who submit a dispute with their financial institution due to missing the refund deadline may be unable to participate in future Day 2 Event tournaments.
Side Event Cancellations
If a side event has been cancelled, please see the event manager for further instructions. No event ticket refunds will be given for cancelled events without a stamp or signature from the event manager. Whereas cancelled side event tickets with proper event manager signature qualify for refund, side event tickets received as a part of a main event registration package will NOT be refunded or credited due to event cancellations.
On-site Event Information
Event Hours
The Exhibit Hall hours will be listed on the individual location event pages.
Customer Service
Questions regarding the event or any of the Event policies can be directed to Customer Service located at the Prize Wall booth.
Contact Information
If you have any inquiries regarding our Policies or Event Information contact us at [email protected]
Customer Service hours are Monday – Friday, 9:30 am – 5:00 pm (Central). Please allow up to 2 business days for a return email.
During the event, all inquiries can be made at the Customer Service station located at the Prize Wall booth.
Terms of Service
Liability
The purchase of entry into Day 2 Events LLC admits one person to all basic activities and open exhibits at Day 2 Events LLC during regularly scheduled hours for the day(s) it is purchased. Some designated activities require payment of a separate, additional fee. By accepting this entry, and in consideration for being admitted to Day 2 Events LLC, the holder consents to being recorded (by audio and/or visual means) for exhibition and exploitation by any means in all media, including without limitation the Internet, worldwide in perpetuity.
The entrant releases Day 2 Events LLC from any liability for loss or damage to persons or property, infringement of any right, or any other claim or course of action of any kind; authorizes and permits Day 2 Events LLC and its designees which includes but is not limited to all sponsors, exhibitors and contractors to use and authorize the use of his/her name, voice, likeness and all reproductions thereof by any means and in all media now and hereafter known, including without limitation the Internet, for all purposes worldwide in perpetuity; and agrees to comply with all the rules and regulations of the Event.
Day 2 Events LLC Event Management reserves the right to deny entry or remove from the Event facilities any person who in Event Management’s sole and absolute discretion is behaving or threatening to behave in a manner which Event Management reasonably considers to be disruptive to the Event.
Assumption of Risk
I acknowledge and agree that the Convention involves potential risks of serious personal injury, disability or even death. I represent that I have sufficient physical fitness to participate in the Convention and I have no medical reason or impairment that might otherwise prevent me from participating in the Convention. If I know or should know of any condition or problem that might prevent me from safely participating in the Convention, I agree that I will immediately advise Day 2 Events LLC and remove myself from the Convention.
In consideration of being allowed to attend, participate in or become involved with the Convention, I hereby assume full responsibility for my own safety and accept all known and unanticipated risks of loss, damage and injury (including death or disability) to myself and my property while attending, participating in or becoming involved with the Convention, regardless of whether or not such risks are attributable to the negligence of others. By assuming and accepting all known and unanticipated risks, I completely absolve, waive, discharge and release Day 2 Events LLC and all its employees, advisors, consultants, members, contractors, organizers, operators, volunteers, sponsors or other persons affiliated with Day 2 Events LLC and all facility staff, guests, fellow participants, landlords, owners, management companies and the like (collectively the "Indemnified Parties") from any legal duty for my safety or any liability for my harm, to the maximum extent permitted by law.
Release of Liability
In consideration of being allowed to attend, participate in or become involved with the Convention, I hereby agree to release, waive, discharge, hold harmless, defend and indemnify the Indemnified Parties from and against any and all liability, claims, demands, controversy, lawsuits or possible causes of action ("Claims") that may accrue or arise from any loss, damage or injury (including death or disability) to my person and property that is in any way related to or arising in connection with my attendance at, participation in or involvement with the Convention, regardless of whether or not such Claims are attributable in whole or in part to any act, omission or negligence of the Indemnified Parties. I agree that the Indemnified Parties will not be legally responsible for any loss, damage and injury (including death or disability) to my person and property arising out of or in any way connected to the Convention, however caused and on any theory of liability whatsoever (whether in contract, tort, negligence, strict liability or otherwise), including but not limited to the Indemnified Party's own negligence. Such defense and indemnification shall include all reasonable costs, expenses and attorney's fees that may be associated with any Claims. I further agree that I will not cause, encourage, promulgate, support or cooperate with (unless such cooperation is judicially mandated) any Claims to be brought against the Indemnified Parties.
I understand that the above release and assumption of risk is intended to provide a comprehensive release of liability but is not intended to assert any defenses that are prohibited by law. The release and assumption of risk shall be enforceable to the fullest extent allowed by law. If any portion of the release and assumption of risk is held invalid, those parts that are not held invalid shall continue in full force and effect. The terms of the above release and assumption of risk shall apply to and be binding on myself, my spouse, my heirs, all members of my family, executors, administrators, representatives, and assigns.
General Provisions
I understand this Agreement is a binding contract that supersedes any other agreements or representations and is intended to provide a comprehensive release of liability but is not intended to assert any defenses which are prohibited by law. The invalidity or unenforceability of any provision of this Agreement shall not affect the validity or enforceability of any other provision. The parties hereby irrevocably and unconditionally consent to submit to the exclusive jurisdiction of the United States District Court for the Northern District of Illinois or the Northern District: US District Court any actions, suits or proceedings arising out of or relating to this Agreement and irrevocably and unconditionally waive any objection to the laying of venue of any action, suit or proceeding arising out of this Agreement. The parties hereby irrevocably waive all rights to trial by jury in any action, proceeding or counterclaim (whether based on contract, tort or otherwise) arising out of or otherwise relating to this Agreement.
Exploitation of Name and Likeness
In consideration of being allowed to participate in this Convention, I hereby agree that Day 2 Events LLC may photograph and/or record my likeness and/or voice and my participation in the Convention and without any additional consideration, I hereby agree that Day 2 Events LLC and its assigns and/or licensees may distribute, exhibit, broadcast, exploit, advertise, publicize and promote my name, biographical material, likeness, voice and performance in and in connection with the Convention or other Day 2 Events LLC events. I further agree that Day 2 Events LLC may edit my appearance therein and I waive any personal or proprietary rights with respect thereto. I represent and warrant to Day 2 Events LLC that I have not made any contract or commitment in conflict with this grant of rights to Day 2 Events LLC. Nothing herein contained shall obligate Day 2 Events LLC to make or cause to be made any broadcast or other use of said appearance, or to exercise any of the rights granted to Day 2 Events LLC herein.
Media Usage
Publishing Tournament Information
Pokémon Organized Play and Day 2 Events LLC reserves the right to publish tournament information, including but not limited to deck lists, team lists, transcripts, audio and/or video recordings or other recounts, player penalties, awards, or any other resultant information from the tournament.
By entering or remaining at Play! Pokémon events, attendees grant permission for TPCi, its affiliates, including Day 2 Events LLC, and media organizations to publish their name, image, likeness, team or deck composition, methods of play, and written and oral statements in connection with any still photograph, live or recorded video display, or other transmission or reproduction of the event, in whole or in any part.
Please see the Play Pokémon Tournament Rules Handbook for more information
Day 2 Events LLC logo, are trademarks of Day 2 Events LLC. All rights reserved. Use of these marks without express written consent from Day 2 Events LLC is prohibited.
The purchase of entry into Day 2 Events LLC admits one person to all basic activities and open exhibits at Day 2 Events LLC during regularly scheduled hours for the day(s) it is purchased. Some designated activities require payment of a separate, additional fee. By accepting this entry, and in consideration for being admitted to Day 2 Events LLC, the holder consents to being recorded (by audio and/or visual means) for exhibition and exploitation by any means in all media, including without limitation the Internet, worldwide in perpetuity.
The entrant releases Day 2 Events LLC from any liability for loss or damage to persons or property, infringement of any right, or any other claim or course of action of any kind; authorizes and permits Day 2 Events LLC and its designees which includes but is not limited to all sponsors, exhibitors and contractors to use and authorize the use of his/her name, voice, likeness and all reproductions thereof by any means and in all media now and hereafter known, including without limitation the Internet, for all purposes worldwide in perpetuity; and agrees to comply with all the rules and regulations of the Event.
Day 2 Events LLC Event Management reserves the right to deny entry or remove from the Event facilities any person who in Event Management’s sole and absolute discretion is behaving or threatening to behave in a manner which Event Management reasonably considers to be disruptive to the Event.
Assumption of Risk
I acknowledge and agree that the Convention involves potential risks of serious personal injury, disability or even death. I represent that I have sufficient physical fitness to participate in the Convention and I have no medical reason or impairment that might otherwise prevent me from participating in the Convention. If I know or should know of any condition or problem that might prevent me from safely participating in the Convention, I agree that I will immediately advise Day 2 Events LLC and remove myself from the Convention.
In consideration of being allowed to attend, participate in or become involved with the Convention, I hereby assume full responsibility for my own safety and accept all known and unanticipated risks of loss, damage and injury (including death or disability) to myself and my property while attending, participating in or becoming involved with the Convention, regardless of whether or not such risks are attributable to the negligence of others. By assuming and accepting all known and unanticipated risks, I completely absolve, waive, discharge and release Day 2 Events LLC and all its employees, advisors, consultants, members, contractors, organizers, operators, volunteers, sponsors or other persons affiliated with Day 2 Events LLC and all facility staff, guests, fellow participants, landlords, owners, management companies and the like (collectively the "Indemnified Parties") from any legal duty for my safety or any liability for my harm, to the maximum extent permitted by law.
Release of Liability
In consideration of being allowed to attend, participate in or become involved with the Convention, I hereby agree to release, waive, discharge, hold harmless, defend and indemnify the Indemnified Parties from and against any and all liability, claims, demands, controversy, lawsuits or possible causes of action ("Claims") that may accrue or arise from any loss, damage or injury (including death or disability) to my person and property that is in any way related to or arising in connection with my attendance at, participation in or involvement with the Convention, regardless of whether or not such Claims are attributable in whole or in part to any act, omission or negligence of the Indemnified Parties. I agree that the Indemnified Parties will not be legally responsible for any loss, damage and injury (including death or disability) to my person and property arising out of or in any way connected to the Convention, however caused and on any theory of liability whatsoever (whether in contract, tort, negligence, strict liability or otherwise), including but not limited to the Indemnified Party's own negligence. Such defense and indemnification shall include all reasonable costs, expenses and attorney's fees that may be associated with any Claims. I further agree that I will not cause, encourage, promulgate, support or cooperate with (unless such cooperation is judicially mandated) any Claims to be brought against the Indemnified Parties.
I understand that the above release and assumption of risk is intended to provide a comprehensive release of liability but is not intended to assert any defenses that are prohibited by law. The release and assumption of risk shall be enforceable to the fullest extent allowed by law. If any portion of the release and assumption of risk is held invalid, those parts that are not held invalid shall continue in full force and effect. The terms of the above release and assumption of risk shall apply to and be binding on myself, my spouse, my heirs, all members of my family, executors, administrators, representatives, and assigns.
General Provisions
I understand this Agreement is a binding contract that supersedes any other agreements or representations and is intended to provide a comprehensive release of liability but is not intended to assert any defenses which are prohibited by law. The invalidity or unenforceability of any provision of this Agreement shall not affect the validity or enforceability of any other provision. The parties hereby irrevocably and unconditionally consent to submit to the exclusive jurisdiction of the United States District Court for the Northern District of Illinois or the Northern District: US District Court any actions, suits or proceedings arising out of or relating to this Agreement and irrevocably and unconditionally waive any objection to the laying of venue of any action, suit or proceeding arising out of this Agreement. The parties hereby irrevocably waive all rights to trial by jury in any action, proceeding or counterclaim (whether based on contract, tort or otherwise) arising out of or otherwise relating to this Agreement.
Exploitation of Name and Likeness
In consideration of being allowed to participate in this Convention, I hereby agree that Day 2 Events LLC may photograph and/or record my likeness and/or voice and my participation in the Convention and without any additional consideration, I hereby agree that Day 2 Events LLC and its assigns and/or licensees may distribute, exhibit, broadcast, exploit, advertise, publicize and promote my name, biographical material, likeness, voice and performance in and in connection with the Convention or other Day 2 Events LLC events. I further agree that Day 2 Events LLC may edit my appearance therein and I waive any personal or proprietary rights with respect thereto. I represent and warrant to Day 2 Events LLC that I have not made any contract or commitment in conflict with this grant of rights to Day 2 Events LLC. Nothing herein contained shall obligate Day 2 Events LLC to make or cause to be made any broadcast or other use of said appearance, or to exercise any of the rights granted to Day 2 Events LLC herein.
Media Usage
- Media recording equipment larger than a handheld device is allowed only with an approved Press badge or the express consent of Day 2 Events LLC. Those with professional recording needs should email [email protected] with their inquiries.
- Attendees may not block aisles or walkways, impede movement, or disrupt the convention for photo-taking or recording purposes.
- Media recordings of specific exhibitor booths, on-sale products, demo products, and specific Day 2 Events LLC are prohibited without the consent of the associated exhibitor or event organizer/GM. Attendees are responsible for knowing and complying with any additional rules and regulations pertaining to their location of recording.
- Day 2 Events LLC's Ethics, Conduct, and No Harassment policy extends to photos, recordings, and act of recording taken by attendees at Top Cut Events 2022. Attendees acknowledge that their photos and recordings must comply with Day 2 Events LLC's Ethics, Conduct, and No Harassment policy, and that a failure to do so may result in expulsion without refund from the convention. This policy is enforced at Day 2 Events LLC's sole discretion.
Publishing Tournament Information
Pokémon Organized Play and Day 2 Events LLC reserves the right to publish tournament information, including but not limited to deck lists, team lists, transcripts, audio and/or video recordings or other recounts, player penalties, awards, or any other resultant information from the tournament.
By entering or remaining at Play! Pokémon events, attendees grant permission for TPCi, its affiliates, including Day 2 Events LLC, and media organizations to publish their name, image, likeness, team or deck composition, methods of play, and written and oral statements in connection with any still photograph, live or recorded video display, or other transmission or reproduction of the event, in whole or in any part.
Please see the Play Pokémon Tournament Rules Handbook for more information
Day 2 Events LLC logo, are trademarks of Day 2 Events LLC. All rights reserved. Use of these marks without express written consent from Day 2 Events LLC is prohibited.